Terms of service

OVERVIEW

This website is operated by Flameguard. Throughout the site, the terms "we", "us", and "our" refer to Flameguard.

Flameguard offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website at https://flameguard.store and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have obtained the necessary consent to allow your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws in your jurisdiction.

You must not transmit viruses, malware, or any code of a destructive nature.

A breach or violation of these Terms may result in termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that your content, excluding payment information, may be transferred across various networks and adapted to technical requirements.

Payment information is encrypted during transmission through our payment processing providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without our express written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.

However, we do not guarantee that all information is complete, current, or error-free.

Product information, specifications, installation guidance, and other materials are provided for general informational purposes.

Customers should consult the applicable product instructions and qualified professionals when necessary.

We reserve the right to update website content without prior notice.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for Flameguard products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product or Service at any time.

We shall not be liable for modifications, price changes, suspension, or discontinuation of Services, except where otherwise required by applicable law.

SECTION 5 - PRODUCTS OR SERVICES

Flameguard specializes in fire protection products, including automatic fire suppression devices designed for compatible electrical enclosures.

Certain products may be available exclusively through our online store.

We make every effort to display accurate product descriptions, specifications, images, and pricing.

However, actual product appearance may vary slightly depending on manufacturing variations and display settings.

Important Product Safety Information

Flameguard fire protection devices must be installed and used in accordance with their specific product instructions and technical limitations.

Customers are responsible for verifying product compatibility, installation requirements, and suitability for their intended application.

Where electrical installation or modification is required, customers should consult a qualified electrician.

Flameguard products are intended to supplement appropriate fire safety measures and should not be considered a replacement for smoke alarms, electrical maintenance, approved fire protection systems, or emergency procedures.

Fire suppression performance depends on product specifications, installation conditions, and the circumstances of a fire.

We do not guarantee that any product will prevent all fires, eliminate all fire-related risks, or protect against every type of fire.

Nothing in these Terms excludes any consumer rights or product liability protections that cannot lawfully be excluded.

Returns and exchanges are governed by our Refund Policy and applicable consumer protection laws.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders where permitted by law.

We may limit quantities purchased per person, household, or order.

If we modify or cancel an order, we may attempt to notify you using the email address or phone number provided during checkout.

You agree to provide accurate and complete purchase information, including billing details, shipping addresses, and contact information.

You are responsible for updating your account information when necessary.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services over which we have limited control.

These tools are provided on an "as is" and "as available" basis, subject to applicable law.

Your use of optional third-party tools is at your discretion and subject to their respective terms and conditions.

Future tools or features added to our website will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These websites are not necessarily affiliated with Flameguard.

We are not responsible for the accuracy, content, or practices of third-party websites.

Customers should review the applicable terms and privacy policies before engaging in transactions with third parties.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit reviews, suggestions, feedback, or other materials to Flameguard, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content in connection with our business, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, or violates the rights of others.

You agree that your submissions will not infringe intellectual property rights or contain malicious software.

You are responsible for the accuracy and legality of content you submit.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

Flameguard processes customer information for purposes such as order fulfillment, customer support, payment processing, and other purposes described in our Privacy Policy.

For more information, please review the Privacy Policy available on our website.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct such errors and update information.

Where permitted by law, we may cancel orders affected by material errors and provide appropriate refunds.

SECTION 12 - PROHIBITED USES

You are prohibited from using our website or Services:

• For unlawful purposes.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To harass, threaten, abuse, or discriminate against others.

• To submit false or misleading information.

• To upload malware or malicious code.

• To collect personal information without authorization.

• To engage in spam, phishing, or fraudulent activities.

• To interfere with website security or functionality.

• To misuse our products in a manner inconsistent with their instructions or applicable safety requirements.

We reserve the right to restrict or terminate access for violations of these Terms.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We strive to provide reliable products, accurate information, and a secure shopping experience.

However, except as expressly stated or required by applicable law, our website and Services are provided on an "as is" and "as available" basis.

We do not guarantee that website access will always be uninterrupted or error-free.

Fire Protection Product Disclaimer

Flameguard products are designed for specific fire protection applications as described in their respective product documentation.

Their effectiveness may depend on correct installation, environmental conditions, compatibility, maintenance, and the nature and severity of a fire.

Flameguard does not represent that its products can prevent every fire or guarantee complete protection against fire-related damage, injury, or loss.

Customers should follow product instructions and applicable electrical and fire safety requirements.

To the maximum extent permitted by applicable law, Flameguard shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, Services, or products.

This limitation does not exclude or restrict liability that cannot legally be limited, including applicable rights relating to defective products, personal injury, or consumer protection.

SECTION 14 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Flameguard, its affiliates, employees, contractors, suppliers, and service providers from third-party claims arising from your unlawful use of our website, material violation of these Terms, or infringement of third-party rights.

This provision does not limit any rights or remedies that cannot lawfully be excluded.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be limited or severed to the extent necessary.

The remaining provisions shall continue in full force and effect.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either you or Flameguard.

You may stop using our Services at any time.

We may suspend or terminate access if you materially violate these Terms, subject to applicable law.

Any obligations incurred before termination shall remain enforceable where legally appropriate.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and other applicable policies, constitute the agreement between you and Flameguard regarding use of our website and Services.

These Terms supersede previous agreements or communications concerning the same subject matter.

Nothing in these Terms overrides mandatory consumer protection laws.

SECTION 18 - GOVERNING LAW

These Terms of Service and any related agreements shall be governed by the laws applicable to the business entity operating Flameguard, subject to mandatory consumer protection laws in the customer's jurisdiction.

The specific governing jurisdiction should be identified in the final published version of these Terms.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace these Terms of Service by publishing revised versions on our website.

Customers are encouraged to review this page periodically.

Continued use of our website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 20 - CONTACT INFORMATION

If you have any questions about these Terms of Service, our products, orders, shipping, or customer support, please contact us.

Business Name: Flameguard

Website: https://flameguard.store

Customer Support Email: support@flameguard.store

We are committed to providing responsive customer support and helping customers make informed decisions about our fire protection products.